Customer Service
At Mihrikilim, customer satisfaction is our top priority If you have any questions, requests regarding your order, or need assistance, you can contact us at infomihrikilim.com. Our customer support team is available Monday Friday, 09:00 AM - 06:00 PM (Turkey time). We aim to respond to all inquiries within 24 hours to provide you with the possible service.
Privacy & Safety
Mihrikilim is committed to protecting the privacy and security of our' personal information. All transactions on our website are secured using industry-standard encryption technologies. Your personal data is only used process your orders and comply with legal obligations. Your information will never be shared with third parties without your explicit consent and is stored securely. For more information about our privacy policy, contact us at info@mihrikilim.com.
Payment Methods
All payments are securely processed through Stripe, one of the UK's most trusted payment providers. Accepted payment methods: ✔ Credit and debit cards (including international cards) ✔ Installment options for eligible customers International can easily complete their payments using foreign and debit cards through Stripe's secure payment system. During the payment process, all data is encrypted and protected. Mihrikilim does not store your financial information and applies the highest security in all payment transactions.
Terms & Conditions
By shopping at Mihrikilim, you acknowledge and accept the following terms and conditions: Your order will be processed upon receipt of full payment. All items are meticulously packaged and shipped, with delivery times varying based on your location. You have the option to request a return or exchange within 14 days of receiving your. Returned items must remain unused, undamaged, and in their packaging. Mihrikilim reserves the right to update store policies to enhance customer experience and ensure compliance with regulations. updates will be posted on this page, so we encourage you to check our policies regularly For any inquiries, please contact us at info@mihrikilim.com.