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  • Why do FAQs matter?
    FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
  • Where can I add my FAQs?
    FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
  • What are the shipping options available?
    We offer both standard and express shipping options. Choose your preferred method at checkout. For more details, visit our Shipping Policy page.
  • How do I return a Mihrikilim rug?
    You can return your Mihrikilim rug within 30 days of purchase as long as it's in its original condition. For more details, visit our Returns Policy page.
  • How do I reach Mihrikilim customer support?
    Reach our customer support team at +90 535 961 2270 or email us at info@mihrikilim.com. We're here to help!
  • What are the care instructions for Mihrikilim rugs?
    Our rugs are designed for easy cleaning. For specific care instructions, please refer to the Product Care page on our website.
  • Which payment methods are accepted?
    We accept various payment methods including credit/debit cards and Iyzico. For more details, visit our Payment Methods page.
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